Transportation of valuables using the Bank’s cash collection service

• The Bank branch network across the country facilitates the receipt and submission of cash at the most convenient location for the client
• Cash collection service at a convenient time agreed with the client
• Preliminary order of a required sum with breakdown by banknotes – using the cash delivery service for payment of wages
• No limits on the sum of cash to be encashed (delivered)
• Bank's responsibility to a client from the moment cash is received by the collection official – to the extent of the sum actually received
• In-house accounting system providing prompt entry of the cash received on the client's accounts
• For network clients – cash collection services without opening individual banking accounts for their subdivisions. The client's money collected in different regions of the country can be cleared on his/her bank account at Sberbank – the Centralized Agreement service
• Bank's own cash collection service
• Special training for cash collection officials
• Armored vehicles
• Control system for the cash collection process and vehicle movement
• Availability of small firearms for cash collection officials
• Individual tariffs for cash collection services for each client, depending upon the service parameters, amount of valuables being transported, time for conducting the operation and the object's location

Collection Services

For legal entities and businessmen:

• Collection of cash and valuables, including the use of automatic safes (sample agreement form, sample agreement form for collection service with the use of disposable plastic bags) (available only in Russian)
• Delivery of cash and valuables to the cashier of the enterprise (sample agreement form; application form for delivery) (available only in Russian)
• Delivery of coins/banknotes in exchange for banknotes of larger denomination (sample agreement form) (available only in Russian)
• Transportation of cash and valuables, goods made of precious metals, precious stones between an organization’s subdivisions (sample agreement form) (available only in Russian)
• Acceptance and crediting of cash collected by Sberbank cash collection service (sample agreement form; sample agreement form for the Centralized Contract service) (available only in Russian)
• Acceptance and crediting of cash, collected by a third party carrier
• Acceptance and transfer of cash (including cash collected by a Sberbank of Russia collection division) to the client's account in another credit institution (sample agreement form) (available only in Russian)
• Provision of a one-time delivery of coins/banknotes in exchange for banknotes in another denomination to the facilities of Sberbank clients when they are opened
• Transportation of client’s documents, together with cash collection (sample agreement form) (available only in Russian)
• Delivery of Bank securities

For credit institutions:

• Bank of Russia money delivery from credit organizations to the Bank of Russia agency (sample agreement form) (available only in Russian), and from the Bank of Russia agency to credit organizations (sample agreement form) (available only in Russian)
• Maintenance of self-service machines (sample agreement form) (available only in Russian)
• Transportation of cash and valuables between credit organization departments (sample agreement form) (available only in Russian)
• Maintenance of automatic vaults (sample agreement form) (available only in Russian)
• Bank of Russia money delivery from one credit organization to another (sample agreement form) (available only in Russian)

Advantages of a Centralized Agreement

• Concentration of all cash flows in one account
• No need to open a local account
• Ability to have a single tariff for the entire coverage of the company's business
• Signing documents at a single point
• Optimization of payments for Bank services
• A dedicated contact person at the Bank (convenient with a wide branch network)
• The company maintains just one agreement (rather than dozens)

FAQ

1. What security requirements are imposed the cash collection objects?
2. Are bags, sealers, seals and strings given out for work or should I purchase them myself?
3. In what period will collected money be credited to the account?
4. Can the cash collection time differ from time desired?
5. In what cases is the Repeat Call service to be paid for? 
6. Can collection officers encash in the presence of unauthorized company workers or clients?
7. Does the cash collection service make night calls?
8. How can I reduce a tariff under the existing agreement?
9. What are the benefits of collection using an automatic safe?
10. Can I apply for the collection and delivery of cash via the Internet?

1. What security requirements are imposed on the cash collection objects?

Main requirements:

• Free and well-lit access roads and the availability of an isolated room for the reception and distribution of cash and valuables to collectors.
• No persons not engaged in the encashment operation in the cash room, excluding managers of the Bank or the Bank branch, the client, or persons appointed by them for checking the work of the collectors or cashiers.
• Parking facilities for armored vehicles of the Bank near the facility of the client during the days and hours of collection operations.

2. Are bags, sealers, seals and strings given out for work or should I purchase them myself?

According to the Agreement terms the Bank delivers only a cash bag with an individual number for temporary use. Disposable polyethylene bags are either delivered by the Bank (Centralized Agreement), or purchased from a third party. All other accessories likewise have to be purchased from third parties.

3. In what period will collected money be credited to the account?

Monies are credited to the account no later than the next working day after the receipt of cash during a working day. If cash is received after working hours by the Bank's night depository — no later than the second business day.

4. Can the cash collection time differ from time desired?

Sometimes the required time may coincide with the time for cash collection at another site. In such cases you may be offered an alternative cash collection time, as close as possible to your desired time.

5. In what cases is the Repeat Call service to be paid for?

If when collection officers arrive at the site the cash cannot be delivered for a reason beyond the control of the Bank, then a repeat call is appointed. Its cost is determined according to the corresponding paragraph of the Agreement.

6. Can collection officers encash in the presence of unauthorized company workers or clients?

Cash collection is carried out only in the presence of an authorized person and only in a specially designated premises.

7. Does the cash collection service make night calls?

Upon agreement with the Bank branch, the cash collection operation can also be organized at night.

8. How can I reduce a tariff under the existing agreement?

The tariff rate for the collection/receiving service can be reduced by increasing the amount of encashed income, by reducing the frequency of collection officers' calls, by switching to cash collection in the automatic vault, or by using other kinds of banking services.

9. What are the benefits of collection using an automatic safe?

The Automatic Safe service is available to customers that operate in shopping malls or large stores equipped with a device of the same name. Its advantages are the following:

• Collection without a pre-approved schedule
• Round-the-clock availability
• Rapid delivery of funds

10. Can I apply for the collection and delivery of cash via the Internet?

Yes. A detailed application process via the Internet in your region is described here (available only in Russian) .